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AUTOMATION: Creating a new issue where the assignee gets a value from a field in the triggerissue

Dd_ccz4b8

Al,

I'm trying to set up a manual trigger to open a ticket from another ticket.

The triggerissue has a field called "My Engineer" of type SELECT SINGLE USER.

I want that the new issue that will be generated, will be assigned to My Engineer.

I failed to get it working in the MORE OPTIONS section using smart values nor trying to use the CHOOSE FIELD TO SET option and make assignee get the value from My Engineer

Thanks

Accepted answers

John Funk

Hi @Dd

Maybe try to click on the 3 dots next to the field and select Copy. This will show a popup with Current Issue in it. Click on those words and change Current Issue to Trigger Issue and change the field to the My Engineer field.