Issue Transition to certain status mandatory the first time

Hizkeel Khan

Hi Everyone,

I have 3 statuses where my tickets moved i.e. In Progress, Code Review, Testing

If work on some ticket is done then I want the ticket to move only to Code Review status. Since this is the first time ticket is moving from In Progress so the only status it should move to is Code Review. 

Now, If the ticket is in Code Review, Review is done and ticket moves back to To-Do then the next time I want the ticket to be moved to either Code Review or Testing depends on the developer. 

But it should be mandatory the first time. 

Looking Forward.

Pavol Gočal_66ch29

Hell @Hizkeel Khan

the easiest solution I can think of is creating a custom field (for example "IsCodeReviewed") and set it's value (for example "True") in transition post function when the ticket goes from "In Progress" to "Code Review".

Then on transition to Testing, add condition to show this transition only if "IsCodeReviewed" custom field has a value (which will be true only if the ticket goes from "In Progress" to "Code review" first).

Then the next time the ticket goes from TO DO state, the transition to "Testing" will be available because the custom field will have value.