Error when opening JMWE Configuration with code "heroku logs --tail"

NORBERTUS WUSANA

Hello, we are facing the issue on our JMWE configuration for workflow. The post function that already implemented times ago, now cannot opened for editing with this error

 

Application error

An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
heroku logs<span>&nbsp;</span><span>--tail</span>

 

Please help. Thank you

Teja_Appfire_

Hi @NORBERTUS WUSANA 

I am Teja from Appfire. 

Please accept our apologies for what you have experienced.

We identified that there was a JMWE outage that occurred on June 5, 2024, due to an issue with the JMWE API token. After our investigation with Atlassian, we have rolled the app back to its previous version to restore access. It is operational now.

If you have any questions meanwhile, please open a support ticket on our portal at https://appf.re/support

Thanks,
Teja