I have a dashboard created for all open tickets for my team of people and our customers. Why do the columns only sort by alpha order and not allow you to put a filter in to select certain customers or certain team members? I don't want to have to create a filter for each customer or team member. Would "Rich Filters" help me with this or what has anyone done to alleviate this issue? TIA!
Hi Melissa - Welcome to the Atlassian Community!
Yes, I would recommend Rich Filters for that.
Thank you!
You are welcome!
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