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[TIME SENSITIVE] I cannot access issues in any of my boards.

Hey all, I cannot access issues in any of my boards. Does anyone know what this is?

I think Jira is not down, so it must be a problem within my organization. I'm not the only one experiencing this within the organization + I'm an admin in some board and I still face this issue. Screenshot 2024-06-03 at 15.30.32.png

Accepted answers

All comments

Burton E. Newman

Our system appears to be experiencing the same issue.

Kalpana Chinnappan

Same here, our team is impacted.

same issue at my end. Cannot access many Atlassian products, cannot access any issue when clicking on them.

I cannot log support requests either.

Atlassian better be looking into this at utmost urgency - this is a major platform issue.

Manuvimal Mohan

Same issue here, even unable to log support ticket Screenshot 2024-06-04 102924.png

Same here

Marc LaFleur_tpg8dy

I'm having the same issues despite the Status page showing everything operational.

Same here, and while working on a time-sensitive project!!

Tyler Saddington

Yep down for us too

When I log out and back in I get the following:

Screenshot 2024-06-03 at 4.29.49 PM.png

There may be an outage.

https://downdetector.com/status/jira/

Although Atlassian has not seen this yet.

https://status.atlassian.com/

We are experiencing the same issue. Status page does not acknowledge the problem, and Atlassian is not answering the phone.

Christina Sheehan_r6h8c9

Same here

Viviana Bhandari

Same for our company!

Jennifer Godinez_xiny21

Getting the same error.

Also note it is not possible to log into the support portal at this time

Brian Jones_hx3ucx

Unable to open support tickets regarding this issue either.

Jess Thompson_kix83x

Seems to be a global issue - this is a level 1 outage for our company (NZ)

Atlassian is not yet acknowledging the issue Jira Status Board Not Acknowledging Problem 3-June.png

Matthew Chudleigh_ev9n49

Pretty funny if the Atlassian Support team is locked out by their own outage

Same for us. can't open any issues in any jira project.

Back up from my end

Viviana Bhandari

I reached out to a PM for Jira on LinkedIn, she said she let the engineering leads know.

Jennifer Godinez_xiny21

Looks like it is working now.

Viviana Bhandari

Engineers have been made aware according to a PM from Jira I reached out on LinkedIn

Viviana Bhandari

Status page has been updated, the issue has been identified https://jira-software.status.atlassian.com/

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