Issue in report extraction

Question

Hi,

Please advise on the below issue we faced while extracting excel file report from jira

Ahmed Awad_fbrb55 · Answer

Hi Aron,

Unfortunatley issue is not fixed yet. If you have any additional information to fix this issue it would be great.

Thanks for your cooperation dear

Aron Gombas _Midori_ · Answer

My team mate wrote an article about the potential causes, you may find it useful: https://www.midori-global.com/blog/2021/10/15/what-to-do-if-jira-cloud-for-excel-is-not-working