Trying to build an email automation

Question

Hello,

This automation that i am trying to build will list all the tickets for the respective assignees working across multiple projects and drop an email to the individual assignee every week on a Monday morning and letting them know the task and activities they have in their bucket.

Approach I tried :

Creating a filter subscription

Creating a dashboard using the filter subscription

Would really appreciate if anyone can help me with alternate solutions and approaches that i can use to achieve the above objective?

Bill Sheboy · Answer

Hi @Victor - Modus Create

As a reminder...when recommending a marketplace vendor product, please ensure you disclose your affiliation to that vendor in your post wording. For more information about this, please see:

Atlassian Community online guidelines | Marketplace + Solution Partners | App Central

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Atlassian-Community-online-guidelines-for-Marketplace-and/ba-p/689723

Kind regards,
Bill

Victor - Modus Create · Answer

Hi @Diganta Saha  ,

Based on what you've described, I'd say that Notification Assistant for Jira might be an alternative for you to reach out your goal:

- https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview

It might help you even personalizing the content of the notifications if needed.
Hope it helps.
Cheers,
Victor

John Funk · Answer

Hi Diganta - Welcome to the Atlassian Community!

See if this previous post will help you.

https://community.atlassian.com/t5/Jira-questions/Smart-Values-not-working-as-expected-creator-displayName-and/qaq-p/2679352

or this one:

https://community.atlassian.com/t5/Jira-questions/Troubleshoot-Automation-Email-Parent-Assignee-All-Linked-Issues/qaq-p/2534091