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Emails not sent on a Free Jira plan

Duje Blažević

I just took a free jira plan and created my first project, some epics and tasks, and I am trying to move their statuses, add comments, etc. just to see if the automatic emails will be sent but although they are configured, I am recieving none of the emails.
Does anyone know the solution to this?

Accepted answers

Trudy P Claspill

Hello @Duje Blažević

Welcome to the Atlassian community.

What type of project did you create? You can get that information from the Type column on the View All Projects page under the Projects menu.

Did you customize the notifications for the project in any manner?

Have you checked your personal Notifications settings to ensure you have not disabled anything?

Does the in-application bell notification show that notifications are being delivered to your account within the app?

Screenshot 2024-05-30 at 9.45.19 AM.png

All comments

Trudy P Claspill

Hello @Duje Blažević

Welcome to the Atlassian community.

What type of project did you create? You can get that information from the Type column on the View All Projects page under the Projects menu.

Did you customize the notifications for the project in any manner?

Have you checked your personal Notifications settings to ensure you have not disabled anything?

Does the in-application bell notification show that notifications are being delivered to your account within the app?

Screenshot 2024-05-30 at 9.45.19 AM.png

Duje Blažević

Hi @Trudy P Claspill

Thanks for the help, I actually had this option turned off and that stopped the nofications

Everything working now, thanks again!

Trudy P Claspill

I'm glad I could assist you.

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