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How do I set the assignee of a sub-task to be a specific assignment member of the parent?

Jon Platt

I have an automation that is creating a testing sub-task for each bug or enhancement issue. I'm struggling to find a smart value that can set the Assignee of the sub-task to be the Tester of the parent - not the parent assignee.

I've tried every variation of {{issue.parent.Tester}} I can think of, such as value, name, displayName but always get something like Failed to get value for issue.parent.Tester-[User Picker (single user)].displayName: {{issue.parent.Tester-[User Picker (single user)].displayName}}

The full name of the Tester field seems to be Tester-[User Picker (single user)]

Is there an alternative to issue.parent as that doesn't seem to work?

Thanks!

Audit Log.png

Accepted answers

All comments

Trudy P Claspill

Hello @Jon Platt

Welcome to the Atlassian community.

When asking for help with an automation rule, it will help us help you if you provide screen images that show the complete rule and the details of each step. Additionally show us the details of the Audit Log for the execution of the rule.

Sometimes problems are related to the context in which the step is executing, which we could determine only if we can see the entire rule.

Also let us know if you are working with issues in a Company Managed project or a Team Managed project.

Jon Platt

Ticket updated. Thanks

Trudy P Claspill

Try this.

Next to the Assignee field click the three dots and select COPY

Screenshot 2024-05-29 at 7.38.06 PM.png

That will prefill the field with text "Copy Assignee from Current Issue"

Screenshot 2024-05-29 at 7.39.26 PM.png

Click on that text and you will get a pop up with two fields; one for selecting the issue from which you want to copy (select Trigger Issue) and the other for selecting the field from which you want to copy data. See if you can find your Tester field in that list.

Jon Platt

Thanks. I am able to see the Tester field in the list of parent fields but it didn't work. The automation rule ran without generating an error but the Assignee is None. The Tester field in the sub-task is also None but I'm not trying to populate that.

Audit Log 1.png

Nancy Leaver

@Jon Platt did you ever get this working? I'm trying to do the same thing.

I have automation that creates sub-tasks when the story moves from Open to In Progress. Ideally, when the Tester is set, the sub-tasks that I designate would update to have their Assignee set to the Tester, but it's unclear if I can do that.

So my workaround would be to create the test sub-tasks when the Tester is set, and then set the Assignee of the sub-tasks to the Tester name.

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