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Workflow Validator causes errors - Check your connection, then give it another try

Bernard Van Heuverswyn

I created 3 simple "Validators" on a transition from Unplanned to Planned.

Start Date is Mandatory with a specific error message
Due Date is Mandatory with a specific error message
Assignee Date is Mandatory with a specific error message

If I publish this Workflow (Company Managed), when I attempt a transition from Unplanned to Planned without having entered this data, the error message is incomprehensible to users, they do not know what to do:

"We couldn't change the status of the item
Check your connection, then give it another try"

Users are complaining and I had to disable these validators.

If I make the same modification directly (not a card transition, but a modification of the Status directly in the card), it works, I get the correct error message