Why the date in Updated field is different from the last activity date?

Aleh Charnetski

Hello, community.
There is an issue in Jira that has an Updated field value of May 13, 2024 at 4:36 PM
whereas issue Activity doesn't show any changes on that datetime. The last activity logged is on February 12, 2024 at 4:23 PM.
Why the Updated field doesn't comply with the Activity logged?
How can we find out what was changed when the issue was last updated?

Bill Sheboy

Hi @Aleh Charnetski -- Welcome to the Atlassian Community!

Disclaimer: I do not work for Atlassian or any marketplace vendor.  With that out of the way...

 

Please review your marketplace addons / apps to learn if any are associated with this issue's project and have made issue updates.  For example...

Based on the image you posted, I observe you have a checklist addon, which has its own history of changes.  When changes are made, they may not appear in the issue' history / changelog, even though the Updated field changes.

I tested that with the addon Issue Checklist Free, adding a checklist to an issue, and I observed:

• the issue history did not change
• the checklist history did change
• the updated field did change

I then also looked in the source changelog entries with the REST API functions to confirm that this is not a display issue: there are no entries for that addon.  This means the addon did not log that change.  Other addons may use the same practice.

 

Kind regards,
Bill