nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Issue type automation

Ahmed Ben Hena

Hi , I wanted to know if it is possible to create issue types based on input from a custom field ?

For example , we have a custom field called " Teams involved" , and we want to create an automated child issue based on the teams added to this custom field ; if "Teams involved" = Copy, 3D THEN create "Copy" and "3D" child issues linked to the trigger issue.

Thanks!

Accepted answers

Trudy P Claspill

Hello @Ahmed Ben Hena

Welcome to the Atlassian community.

1. Do you mean you want to add a new issue of type "Copy", where "Copy" is another type of issue similar to Story, Task, and Bug?

2. Or do you want to add a new issue of some other issue type and add "Copy" as a value in the new issue?

Creating a brand new Issue Type is a very different task then creating a new issue. It is definitely possible to use an Automation Rule to create a new issue using an existing issue type (option 2). It will be more challenging to create an entirely new Issue Type, and then create a new issue of that type (option 1).

All comments

Trudy P Claspill

Hello @Ahmed Ben Hena

Welcome to the Atlassian community.

1. Do you mean you want to add a new issue of type "Copy", where "Copy" is another type of issue similar to Story, Task, and Bug?

2. Or do you want to add a new issue of some other issue type and add "Copy" as a value in the new issue?

Ahmed Ben Hena

Hello @Trudy P Claspill

Thanks for checking!

I'm interested in the second option. We have existing issue types and want to leverage a custom field ("Teams Involved") to automatically assign the same value as the issue type. I've attached a screenshot of my attempt for one issue type, but manually repeating this for all types would be inefficient. Is there a way to automate this process using the custom field value to dynamically set the issue type?

Thanks!

teams test.png

Trudy P Claspill

Based on the image you provided, this is what I think you are trying to do. Let me know if I have this correct.

When an issue is created

And that issue's type is Epic

Then create a new issue

The issue type for the new issue is based on the "Teams Involved" field in the Epic

Is the new issue supposed to be a child of the Epic?

What type of field is the "Teams Involved" field?

Are the values in the "Teams Involved" field exact matches for the issue type names?

Ahmed Ben Hena

Hi !

Absolutely, that's exactly what we are aiming for! To answer your questions :

Yes the new issue type should be a child of the Epic
It is a custom field, specifically a select list with predefined options to chose from
And yes, it is an exact match for the issue type names

Thanks!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud