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Flag an issue when due date approaches

Bojana_zjug2l

Hello everyone!

I need help with creating automation when due date for the issue is approaching. I set due date, and I need to automatically flag the task 10 days before it.

In the example below, I need this task to be automatically flagged on 5th June.

Thank you!

Accepted answers

John Funk

Hi Bojana,

Have you started the automation rule at all? If not, please do that and post what you have. If you have, go ahead and share a screenshot of it so we can help.

All comments

John Funk

Hi Bojana,

Have you started the automation rule at all? If not, please do that and post what you have. If you have, go ahead and share a screenshot of it so we can help.

Bojana_zjug2l

Hello John.
No I haven't, that is where I need help.

John Funk

Create an automation rule based on a Scheduled trigger. Have it run once a day - maybe early in the morning 3 am or 4 am or 5 am or something like that.

Add a JQL for the trigger that looks like: project = ABC and "Due Date" = startOfDay()

Click the verify to make sure it shows at least a valid issue for testing purposes. Be sure to un-click the box for only get issues that have changed. You need to see all whether they have changed or not.

Then add an action for Edit Issue. Select the Flagged field. Select the value of Impediment.

Bojana_zjug2l

Thank you John! I managed to create the automation rule I needed with your help!

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