Automation: After cloning an issue, the linked issues do not show which was the original issue that

Question

Hello,

I created an automation in which after a JQL condition I am cloning several types of issues, the task itself and its sub-tasks.
The problem is that after cloning the task itself, when I open it, the type "clones" does not appear in the "Linked issues".
But in the sub-tasks it appears normally. What could be the problem?

Thank you !!

Clara Belin-Brosseau_Elevatic · Answer

Hello @Cláudia Silva

If you're seeking for an easier way to clone issues and link them together, you can try our app Elements Copy & Sync that allows you to clone and sync a full hierarchy of issues with all their content (summary, description, custom fields, comments, attachments, etc).

You can check our guide here.

The app is for free during 30 days (and it stays free under 10 users).

Kind regards,

Clara

Gikku · Answer

@Cláudia Silva I am not sure why it failed for your rule, but I tested mine and seems to be working perfectly.

Cláudia Silva_6y5497 · Answer

Hi @Gikku , thank you so much for your answer.

I already tried that way but I wasn't successful either, the alternative I came up with and which solved the problem was to add an issue link of the "Cloners" type in the additional fields, just like the screenshot and thus adding the link to the original issue. ..