nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Dashboard filter count mismatch to filter results

Edward Betteridge

Filter in format:

"request type" = "x" and "custom_field_1" is not empty ORDER BY created DESC

Returns 1 value when manually searched

When used in a filter count, returns 0

Is this a bug?

Accepted answers

All comments

Rudy Holtkamp

Hi @Edward Betteridge and welcome to the community,

There is too little info to be able to help you. So could you post more info?

Edward Betteridge

Hi Rudy, Sure:

Filter Result:

filter result.png

Dashboard Filter Count Config

filter config.png

Dashboard Filter Count Result

filter count.png

Rudy Holtkamp

Hi @Edward Betteridge ,

The only thing that I can think of is that you have a criteria on Total. Select the pen icon of the second image. It should show you this:

So the criteria should be empty. (In the criteria you can only narrow the filter down, giving you less hits).

Could you check if it is empty?

Edward Betteridge

Hi Rudy,

Yes this is empty & identical to the above.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud