for task workflow when status is in new and if attachment was not added when status is New it should add a comment that Please supply image and ticket should assign to hub exceptions user. i know we can do this through automation but we want to use workflow only here.
i have created a custom field called image attached with values Yes and No.
when image attached value is No then it should add comment to that ticket like "please add comment" and assign it to user. in post function i added comment on issue by jmwe and selected add comment only if below condition is true. in that i added condition like
{{ issue.fields.customfield_26597 == "No" }}
but its not adding comment. can you help?