Hello Atlassian Community,
I need your help regarding a peculiar issue raised by one of our Jira software users and it's my first time encountering it.
User says that he can't find the issues he created in the Jira project and user needs these issues to be linked to a parent Epic. Upon checking, sample issue EET-676, searching for it in "search all issues" it returns a different issue key and number: EBT-19.
Further checking EBT-19 in the "History" tab under "Activity" it shows "User Updated The Key".
I need help from the community to explain how the user was able to "Updated the Key" given that he is not a Jira administrator? How did the user, or what were the steps in updating the key? And can it be return back to the original key, in this sample back to EET-676?
Your feedback and help is highly appreciated.
