How to send an automatic email from confluence when a task is complete

Question

Hello,

I've been playing around with the automation, and have set a rule that sends an email once the checkbox has been ticked (when: manually triggered, then: send email). This is working fine, but I am struggling with the automation of the email content.

I want the content of the email to include the content of the cell that the checkbox was in, followed by the user who checked the checkbox to trigger the email. Below is an example of what I have tried, but only the manually written text "completed by" comes through in the email.

{{task.id}} {{task.contentId}} {{task.body}} completed by {{user.fullName}}

Any help would be greatly appreciated

Thanks

Sean Gatenby · Answer

Hi Sandra,

Thanks for the suggestions. I tried this, and all that came through in the email was: 'The checkbox task "" has been completed by .'

Do you know why it ignores all the commands in the email content? None of them seem to do anything

Sudarsana G · Answer

Here's an example of how you can structure the email content:

The checkbox task "{{issue.comments.last.body}}" has been completed by {{initiator.displayName}}.