Update Jira Issues macros in templates

Question

The templates in Confluence include the old Legacy Jira macro that has microtext in it when you export to PDF.

Can you change to the new Jira Issues macro in Confluence Cloud? This would provide a much better experience for PDF documents.

Thank you.

Jessica_j1vjtw · Answer

Hi @Alison Paddock

My apologies for missing your latest message on the thread.

I have tested with a jira macro and doing some exports to PDF, but couldn't replicate the issue exactly.

I could make the PDF go totally blank by having a summary with really long text, but I couldn't make a single column disappear.

For that reason, we might need to check how things are configured on your space and page and maybe the jira issues to compare and try to find a pattern that could be causing it to test it out.

I have created a ticket on your behalf to investigate this further, you should have received a notification by email, or you can see it at https://support.atlassian.com/requests/.

Regards,
Jessica

Alison Paddock · Answer

Thanks for your help, Jessica. I am really struggling with the Jira Issues Macro in Confluence and its presentation in PDF.

I cannot seem to get my columns to show in the PDF nor get the full list of issues.

I have tried adjusting the width of the columns in Confluence and wrapping text but nothing works.

Here is an example:

In Confluence

In PDF

the Due Date column is missing

Any ideas to resolve? I need to send these reports to to my client but they are missing key information.

Jessica_j1vjtw · Answer

Thank you for the additional context, Alison!

I have created the following suggestion to our product and development team:

* Update templates and blueprints to use the new jira issue macro instead of jira legacy macro

Even though I have linked internally this post to the feature request page, please feel free to add any comments and feedback there, as it also helps our teams to understand better your use case.

I hope this helps for now, but feel free to let us know if you would like to share anything else!

Cheers,
Jessica