Unable to complete sprint

Tehmina Aslam_cedkdc

Hi,

I’m working on completing sprint 363, but I’m encountering an issue. A dialog box indicates that some tickets have incomplete subtasks. However, I’ve reviewed all the tickets, and all the subtasks are marked as done/closed. I’m not sure why I’m receiving this message.

Could you please assist me in resolving this issue?

Thank you.

Nikola Perisic

Hello @Tehmina Aslam 

 

In board settings check column section and make sure all statuses are mapped to a column.   Any thing in unmapped status column can pose a problem.

Reference: https://community.atlassian.com/t5/Jira-questions/Cannot-close-sprint-due-to-open-sub-tasks-when-all-sub-tasks-and/qaq-p/1187571

Let me know if this has resolved your issue.