Data Residency Change

Amy Lambden

Hello,

I am looking to move the data residency of our company from one location to another. 

I was wondering, will the data that is currently in confluence be deleted? And do we need to take a back up? 

Or will the data residency be fine? 

Thank you 

Amy 

Victor Law - Ricksoft

Hi @Amy Lambden

Data will only be deleted from the origin data residency after it is successfully moved to a new data residency location.

The Atlassian team will do a data backup. However, you must request the data residency move to the Atlassian team in advance.

Here are the steps stated in the Atlassian official document:

How we move your product data

During a data residency move, we:

1. Create a copy of your product data in your selected location.

2. Verify that the product data in the two locations match.

3. Delete the source product data in the original location.

You can refer to the following document for more reference:

https://support.atlassian.com/security-and-access-policies/docs/move-data-to-another-location/

Thank you.