Atlassian invite is not receiving to email

Question

I have added user to Jira but the user is not receiving Email invite to login. We have tried to remove the user and added again but still no luck.

we have tried "Resend Email Verification" option also but user is not receiving mail from Atlassian.

Note: User is added when she doesn't have access to her inbox but after she got access to inbox we have removed her email and added again still no emails received.

Jack Brickey · Answer

Open ticket here - Atlassian Support

k.vijaya.lakshmi · Answer

we have raised support ticket with users domain. they are saying ,no mails received in there system from atlassian for this particular user.

Jack Brickey · Answer

You can open a support ticket to check if email is blacklisted