Restricting users from creating new product or getting those information

Question

Hi

We have an issue in my organization where users(managed accounts) are occasionally creating(accidentally) new products using the same managed account(company domain email) with out even realizing that such things have happened by them, which makes it difficult for me to find out the the user, whenever I receive a mail from Atlassian saying that "1 new product created outside the organization". Unless I know the user I can't become the org admin for that site/product and delete it. To know that user I have to take "Atlassian Access" product(costly).

Is there any other option to find out those users or restricting the users from creating new products using company domain email.

Thanks,

Mahanth Prudhvi P

Mahanth Prudhvi P · Answer

Hello @Vivian Schmidt  Go to User management>Click on the user>Click on the update details. Here you will see all the Sites/Products to which user has access.

Vivian Schmidt_wn3jc4 · Answer

Hello @Mahanth Prudhvi P how do you find the products in the individual profiles? I also got several messages now that a new products was created. I am organization admin. I went through all profiles but they all only have my created product in the profile.

Is it correct that I go to "mission control" -> "user management" -> users to check this?

Is this the view I would be checking?

Thanks in advance

Vivian

Mahanth Prudhvi P · Answer

Hello @Trudy P Claspill

I have contacted Atlassian. They are asking me to take the subscription( Looks like They don't wanna share the info when they can earn some money out of it). I don't think it's a good option to spend some good amount of money for just one purpose. So the only option that I am left with is to check all Jira profiles individually.

Thanks & Regards,
Mahanth Prudhvi P