Why the transitions fields for my projects are not visible and are not reacting via API?

Question

I am trying to interact with the fields of my project, for example rest/api/2/issue/BETA-24/transitions?expand=transition.fields. However, they are not visible and I am not able to interact with it. If I would like to change the status of an issue via the API, it is not working. The issue is newly created issue type by me, with a corresponding new (but simple) workflow. I would like to achieve that when I update an issue in my tool it gets updated also in JIRA. When I update it in JIRA it gets properly propagated in my tool by the webhook.

Gabriel Korcsmaros · Answer

Hey @Trudy P Claspill !

Thanks for your help! I figured it out, eventually. The problem was that I wanted to move the issue from open state into closed. But from open state the transition did not exist...only from "In progress". That is why I could not see the transitions.

Trudy P Claspill · Answer

I figured it out, finally. Your API call is incorrect by one letter. There needs to be an "s" on "transition"

rest/api/2/issue/BETA-24/transitions?expand=transitions.fields

Gabriel Korcsmaros · Answer

Hey @Trudy P Claspill

You are correct, BETA-24 is an issue key.

Yes, I created a screen for the resolutions, so once you would close an issue you need to select a (defined) resolution.

I would like to close the issues also via the API into that resolutions. However, if I am viewing the "expand=transition.fields" they are not visible. Do I need to change some permissions to be able to view them or allow them?