Is there any way to block the Satisfaction Survey from being responded after a period of time?

Question

Good day to all!

I would like to know if there is any way to block the satisfaction survey from being answered IF the reporter does not do it after a certain period of time.

E.g.: 
A ticket was resolved and the survey e-mail sent, but the reporter did not answer the survey, so after 48h they wouldn't have any more chance to answer it because it would be blocked in Jira.

Thank you!

Joseph Chung Yin · Answer

You are welcome.  If my suggestion helped you, please click on Accept answer when you can, so others with the similar ask will see this posting as an answered one.

Best, Joseph

Carolina de Cassia Mauricio · Answer

I appreaciate the reply, Joseph! Have a nice day.

Joseph Chung Yin · Answer

@Carolina de Cassia Mauricio -

Welcome to the community.  Unfortunately it is not possible out of the box based on my knowledge and experiences.  You may want to search in Atlassian Marketplace to see if there are any third party add-on that provide users with what you are asking.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.