REST API do retrieve Active/Invited user status

Gwenaël Durand

Hi all, 

in the page JSM project > Customers ,   you can see the list of users with their Status:  "Invited" for those having received an invit email butwho did not accepted it yet,  and "Active" for the ones who accepted the invitation.

 

I need to get the list of the one who are only "Invited" using a rest API. (I want to automate a reminder to these guys).

 

To do this, I use the API /rest/servicedeskapi/organization/{organizationId}/user 

This call returns something like this for each user of the company:

{ "name": "fred", 
"key": "fred", 
"emailAddress": "fred@example.com", 
"displayName": "Fred F. User", 
"active": true, 
...
} 

I'm assuming that the field "active" is the one I'm looking for.

However the value of this "active" field is ALLWAYS  true.  Whatever  the company, the user or it's actual status.

 

Am I using the wrong API?   Anyone has an idea?

 

Thanks

Gwenaël

 

 

Vijay Dadi_b69v44

@Gwenaël Durand 

use the rest api endpoint as below and see if you get the required response

https://xxx.atlassian.net/rest/api/3/user/search?username=.&includeActive=false&includeInactive=true

Vijay