I would need to populate a custom field box with the necessary information to make sure this is listed as pretext within the description box (not underneath)
Any ideas on how this can be achieved?
Hello!
Do you need the value dynamically (i.e. if you edit "Field A" contents, the "Description" should get updated right on the screen)?
If so, im not sure this is possible.
If you need the value added after the creation of an issue, that can be done via automation (and i can show you how once i know im on the right track )
regards
Hi @BX ,
You can configure a default value. For example if you have a text field 'Business case', you can give it the default value with something like:
*Driver*Describe why this project is initiated, what factors are driving it. *Cost impact*Summarise the financial impact of the initiative
*Driver*Describe why this project is initiated, what factors are driving it.
*Cost impact*Summarise the financial impact of the initiative
Keep in mind that this is an actual field value, so this default value will count as 'field is filled in' and users can simply create issues without ever changing the field.
You can create multiple Contexts for a field to differentiate between different projects.
Hope this helps. Have a nice day,
Rik
Hi @Michael WohlgemuthHope all is well with you. I would like to consider the ability of having pretext description box listed for reference as seen in screenshot (this was listed manually for the time being).
Is there any way to add this as a custom field so when a user is creating a ticket this would provide the option of pre filled text?
This is what I would like to have within the text box field as pre listed text however it is only being listed below as ''Description'' ofcourse. There's no means to include within the text itself. @Rik de Valk _Brainboss_ - Would this be possible?
Thats not possible with the "default" Description field (unless you have scriptrunner).
You could create a new multiline text field, change the renderer to "wiki style" and then use this field, which can then be prefilled with any text needed by the "usual means".
Hi,
Yes, that is possible. To do this:
Now the field will have the prefilled text whenever a user creates a new issue.
Not sure what you mean by 'change the renderer to ''wiki style' - would it be possible to further elaborate please?
@Rik de Valk _Brainboss_ fyi: you will not find the description field in the custom field config on cloud. So you can't set a default value for it.
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