When I add a custom field on Jira issue View screen only, that field is not visible on issue view

Rompicherla Kalyani

When I add a custom field on Jira issue View screen only, that field is not visible on issue view.

When I add the same field on Edit screen, then only its getting visible on ticket view.

But I need to make the field Readonly, hence I dont wanna configure on Edit screen.

This is for Jira Software Company Managed project.

Can someone throw some light here please.

Thanks.

Bo Zhao_a0vlc1

Hi @Rompicherla Kalyani 

Have you associated the custom field with the View Only screen yet? I would recommend checking the field association to see where the new field gets displayed.

You can check the "Associating a custom field with an issue screen" session from the guide here - https://confluence.atlassian.com/adminjiraserver/adding-custom-fields-1047552713.html