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Can only type one character in JIRA

Daniel David Smith

Hi. I have a JIRA bug. I can only type one character into a issue and comments. Then I have to click the cursor again, and then I am only allowed to type only one more character.

I have logged out and logged in to JIRA. I have rebooted. Issue repeats in FireFox, Chrome, Edge.

Everyone in projects is affected. Replicated.

Not occurring outside JIRA (e.g. Confluence is fine)

Accepted answers

All comments

Dwight Holman

Is affecting my users also. I think it is due to this active incident:

https://jira-software.status.atlassian.com/incidents/7c8832gjydnx

Though the description is unclear. Atlassian are investigating.

Kevin Duong_2our2a

Hi,

I and my team also got the same issue recently.

Kevin Kim

This is happening for us as well!

Daniel David Smith

It doesn't appear to be a character limit issue. I've been playing around and it seems to time out. If I type really fast I can get a few characters. Seems to time out at one second.

Tatsuya Yagi

Same here. Please fix ASAP

Joshua Parks_gn7cey

Just here to confirm that we're having the same issue in our team - The Bug/incident log linked above (and here https://jira-software.status.atlassian.com/incidents/7c8832gjydnx)

Seems to mention that the bug is fixed, but we're still getting it $:\$

Kevin Kim

Same here. The issue persists when working with pop up windows from board screen + issue window on the side of the screen with editing / commenting on existing issues

The issue has disappeared

- when creating new issues from Create button

- when editing/commenting issues directly at the issues' URL (e.g. /abc-123) instead of using the side/pop up windows.

paul_2qehqz

A work around is to use the comments when opening the JIRA item to the side of the board.

paul_2qehqz

Actually scratch that. the sidebar is not working either

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