nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I couldn't type on the Jira discription and comment areas

Kaia 홍선영

Since yesterday, the keyboard typing has not working at all. After inserting only one letter, the cursor is disappeared.

I guess it is a side effect influenced by the yesterday update. My team is having same problems, too. It is making a lot of troubles while cooperating among team members.

Please fix the issue rapidly and share the resolve result.

Thank you.

스크린샷 2024-05-14 오전 9.28.57.png

Accepted answers

Bo Zhao_a0vlc1

Hi @Kaia 홍선영

Atlassian has acknowledged and has been working on this issue, you can track the Jira service health from the Status page - https://jira-software.status.atlassian.com/

Regards

All comments

Bo Zhao_a0vlc1

Hi @Kaia 홍선영

Atlassian has acknowledged and has been working on this issue, you can track the Jira service health from the Status page - https://jira-software.status.atlassian.com/

Regards

JJ Chritton_3zghqk

Hi Bo, I don't see anything relevant to the issue on the status page you shared. I'm facing the same issue as well.

kvrampage

I get the same issue... keeps jumping around, it seems to be toggling the ALT commands? like its wanting to use the special shortcuts/ hotkeys.

if you start typing the letter "H" it opens up the Help panel.

If you start typing "A", it seems to want to go to the Assignee drop down

definitely buggy broken.. 14/05/2024 - 10:45 Australia time

please help fix asap

JJ Chritton_3zghqk

Same issue for me, I'm in Australia as well.

Sherwin Soriano_cnhh8m

Same issue happening on our side but the workaround we can use it use notepad and put the comment in there and copy-paste in JIRA... that works on our side.

Kaia 홍선영

@Bo Zhao I just checked that the issue had been resolved. Thank you for your support.

Have a wonderful last of the day😊

stephen somers

this is still happening for me, thought I was going crazy

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