Options for reporting on the total time an issue has been in a specific status

Question

I'm looking for a more standardized way to report on the total time an issue has been in a particular status. IE, how long did it spend in "In Progress" over it's lifecycle.

I've written custom fields for this in the past, and that works, but having one for each status in our instance is probably not scalable or sustainable. Looking for a better OOTB and user friendly solution.

I did come across this App, which I am currently evaluating, but I wanted to check with the community to see if there were any other options I should look at as well.

Thanks!

Valeriia_Havrylenko_SaaSJet · Answer

Hi @Taylor Huston  👋

I'm pleased to hear that you're giving Time In Status a try.

We strive to be the best for you!

Feel free to reach out to me for any questions or assistance. I'm always happy to help.

You can also book a live demo - we'll show you the application inside out and answer all your questions.

Have a great day 🥳

Hannes Obweger - JXL for Jira · Answer

Hi @Taylor Huston

as you can see from the previous responses, there's a range of Marketplace apps that operate in this space. You may already know that you can trial any app for free for 1 months, so perhaps try a few and see which one fits best for you and your team.

To provide another concrete recommendation, I think you'd like the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including time in [status], time between [status] and [status], and many, many more.

This is how it looks in action:

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

Amay Purohit_RVS · Answer

Hi @Taylor Huston

As an alternative, you can try out

Time in Status Reports

The app will easily help you extract time spent in each status of your issues.

The app allows you to group your statuses to define your own lead / cycle times. Also the Time between Status Transition report can help you track the time elapsed between 2 statuses. The app has 20+ reports to meet a variety of use cases. You can also add the app as a dashboard gadget.

Hope this helps.

More details here

The app is free for 10 users. Do try it out.

Disclaimer : I work for RVS, the vendor for this app