Posting this here after unexpectedly deleting a long discussion thread attached to an inline comment. (Edit: this is for confluence cloud, not confluence server). Steps to reproduce * Create a new page in Confluence, and add a line of text to the body. * Save and publish the page. * Select some of the text on the page, and add an inline comment. Save the comment. * Edit the page, click publish. Expected result * After step 3, the inline comment is visible on the page, and when you click "show inline comments" * After step 4, the inline comment remains visible when you click "show inline comments" Actual result * After step 3, the inline comment is visible on the page (as expected) and when you click "show inline comments". * After step 4, the inline comment is no longer visible on the page, nor is it visible when you click "show inline comments" (image removed to hopefully fix character limit) * There seems to be no way to recover the inline comments after saving the page—not even when you view the previous version

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inline comments deleted on save?

bennett_ddojzb

Posting this here after unexpectedly deleting a long discussion thread attached to an inline comment.

(Edit: this is for confluence cloud, not confluence server).

Steps to reproduce

Create a new page in Confluence, and add a line of text to the body.
Save and publish the page.
Select some of the text on the page, and add an inline comment. Save the comment.
Edit the page, click publish.

Expected result

After step 3, the inline comment is visible on the page, and when you click "show inline comments"
After step 4, the inline comment remains visible when you click "show inline comments"

Actual result

After step 3, the inline comment is visible on the page (as expected) and when you click "show inline comments".
After step 4, the inline comment is no longer visible on the page, nor is it visible when you click "show inline comments" (image removed to hopefully fix character limit)
There seems to be no way to recover the inline comments after saving the page—not even when you view the previous version

Accepted answers

Barbara Szczesniak

@bennett Welcome to the Atlassian Community!

When you edited the page in step 4, did you remove the text the inline comment was attached to?

I believe this may remove the comment or maybe it removes it and marks the comment as Resolved. If you go to the top of the page and select … > Resolved Comments, is the comment listed there?

All comments

Barbara Szczesniak

@bennett Welcome to the Atlassian Community!

When you edited the page in step 4, did you remove the text the inline comment was attached to?

I believe this may remove the comment or maybe it removes it and marks the comment as Resolved. If you go to the top of the page and select … > Resolved Comments, is the comment listed there?

bennett_ddojzb

Thanks @Barbara Szczesniak

In the original page where I noticed the missing comments, I didn't modify the text where the inline comments were attached. The comments were missing after publishing a new version of the page, and weren't visible in Resolved Comments.

I've also reproduced the bug in a new page, as outlined in my post above. No changes to the page are needed to reproduce the issue—"Edit" then "Publish" removes all inline comments from the page, without adding them to Resolved Comments.

Dave Rosenlund (Trundl)

Hi, @bennett. Let's clarify if you are using the Atlassian Server platform (Atlassian thinks you are according to the Deployment Type above), or the Atlassian Cloud platform (as indicated by the tags).