I have a support Slackbot and I want it to create Jira issues via the REST API - how do I authent

Peter Harding

I have a socket mode Slackbot we use for support communications.  I want it to be able to create Jira issues via the REST API - how do I authenticate.  As users we use Azure based SSO to authenticate into Jira via a browser.  How do I go about retrieving an auth token for REST API requests?

Peter Harding

Here is a beginning:

#!/usr/bin/env python
#
#
# -----------------------------------------------------------------------------
"""
 See  https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issue-search/#api-rest-api-2-search-get
"""
# -----------------------------------------------------------------------------

import os
import json
import requests

from dotenv import load_dotenv
from requests.auth import HTTPBasicAuth

load_dotenv()

ORG   = os.getenv("JIRA_ORG", None)
TOKEN = os.getenv("JIRA_API_TOKEN", None)
EMAIL = os.getenv("EMAIL", None)

if ORG == None:
   raise("No organisation provided")

if TOKEN == None:
   raise("No token provided")

if EMAIL == None:
   raise("No email address provided")

ISSUE = "CNP-6001"

URL = f"https://{ORG}.atlassian.net/rest/api/2/search"

auth = HTTPBasicAuth(EMAIL, TOKEN)

HEADERS = {
  "Accept": "application/json"
}

query = {
  "jql": f"issue = {ISSUE}"
}

response = requests.request(
   "GET",
   URL,
   headers=HEADERS,
   params=query,
   auth=auth
)

print(json.dumps(json.loads(response.text),
                 sort_keys=True,
                 indent=4,
                 separators=(",", ": "))   

Add a .env file defining JIRA_ORG, JIRA_API_TOKEN and EMAIL