Can not access organization admin

Question

I can't log in to the organization admin account, so I can't view bills and other information. How can I set a new one?

Thans a lot.

Yong Yang · Answer

Hi @韦哲

你好！欢迎来到社区，How can I set a new one? 是指什么？

组织管理员是初始化站点的账号默认被赋予的 org admin 权限，需要这个 org admin 给你的账号添加这个 org admin 权限后，你就是 org admin 了。

Thanks, YY哥

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Fazila Ashraf · Answer

Hi @韦哲

Welcome to community!

Are there other org admins for your site? If yes, you can ask them to set a new one.

If not , please reach out to atlassian support https://support.atlassian.com/contact/

Asha Goyal_0i7i5i · Answer

Hello @韦哲

Welcome to the Atlassian community!

Please refer below link for reference.

https://support.atlassian.com/user-management/docs/give-users-admin-permissions/#Improved-user-management-experience

Kindly Vote and Accept my answer if it helps

Thanks