Is there any better way to preserve my data when I deactivate my subscription in Atlassian?

Question

Hello. Got a question about data preservation when stop subscription.
I know that deactivating subscription makes my data into data preservation period, and after 15~60 days it will permanently deleted.
There is huge amount data in Confluence and Jira, I hope back up my data without keep activating subscription.
Is there ways or alternatives to do this?

Barbara Szczesniak · Answer

@Pandaone Consider what are you intending to do with your data in the future. This may affect how you back up the data so that it is in a usable format for you.

marc -Collabello--Phase Locked- · Answer

You need to export and backup the data yourself, Atlassian won't do this for you.