Customising email body in JIRA automation

Galyna Safonova_ry0gyt

Hi all,

I'm trying to create a notification email on status changes through jira automation. The notification works, and I'm able to reference the issue key, but not the other attributes.

Here's the rule I'm using:

UAT has been completed on the issue {{issue. Key}}
Summary: {{issue. Summary}}
Moved to {{issue. Status}}

 

And the sample email I'm getting is:

UAT has been completed on the issue DEVEX-9973
Summary:
Moved to

 

Any hints on how to fix it?

And as a secondary question, what would be the syntax to include an issue link as well?

Trudy P Claspill

Hello @Galyna Safonova 

Welcome to the Atlassian community!

Based on what you pasted, you have blank spaces that need to be removed.