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What is the renaming process when provisioning a group?

Satoshi Kudo

I am provisioning a group using idp.
Due to a reorganization, I changed the group name in idp, but the group name on the Atrassian side was not changed.
Is this a specification?
What should I do if I want to change the group name on the Atrassian side?

Accepted answers

Shawn Doyle - ReleaseTEAM

I would suspect that after changing the group in idp, Altassian no longer knows which group to look for in the idp to sync with. You'll need to inform the Atlassian cloud of the new group name.

All comments

Shawn Doyle - ReleaseTEAM

I would suspect that after changing the group in idp, Altassian no longer knows which group to look for in the idp to sync with. You'll need to inform the Atlassian cloud of the new group name.

Satoshi Kudo

@Shawn Doyle - ReleaseTEAM

Thanks for the reply.
How do I notify Atlassian Cloud of the new group name?
Is it a setting on the IdP side? Or is it a setting on the Atlassian side?

Satoshi Kudo

@Shawn Doyle - ReleaseTEAM

I have reviewed the ticket for the proposed feature.

Support group renaming for provisioned group

Ability to rename groups after they've synced to the organization from an identity provider.

From my perspective from the field, organizations around the world are changing at a dizzying pace. Due to this inconsistency, changing groups as the organization changes can be very time consuming and labor intensive.
We chose a product with provisioning capabilities to reduce that effort, but the Atlassian product requires additional work when using the group provisioning feature and I hope that improvements to this feature are addressed as a priority. I like the Atlassian product and would like to see the group provisioning feature added to the Atlassian product. I plan to continue using the product.
Thank you for your response.

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