Move ticket to a project automatically based on criteria

Question

Hello,

We would like to have a generic project with a simple form to collect all kinds of reports from other non-tech departments. Depending on the product where the issue is found, we'd like to move the ticket to the relevant product based project automatically.

What would be the best way to realize this ? Hope you can point me to the right direction.

Thanks,

Xuan

Gabriel R. · Answer

This is something I would really like on JIRA Cloud.

Please consider adding this feature.

Joe Pitt · Answer

You would need a script and I don't believe they are allowed in the cloud implementation. There is no built in function to do that.