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close task and story appear in new sprint after the old sprint close

張嘉遠 Peter Chang

Hi Dear:

i have the strange issue. my project go through with 3 sprint,now it is 4 sprint in progress .but i find out the close task and stroy appea ,but these thing already close in past . some task does not have sub task. how can i solve this issue?

peter

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Ojase Emmanuval

@張嘉遠 Peter Chang Please make sure the last column of your sprint board is mapped to the closed status in JIRA. This may be the reason you are seeing closed task in backlog.

張嘉遠 Peter Chang

Hi Ojase:

below is my picture from the jira, the gree fram indicate the new sprint during the 5/7~5/20 10days ,the red frame indicate the four column in sprint board so the last one is done, the purple indicate the close story in last sprint and still appear .

Peter

截圖 2024-05-07 下午1.43.06 copy.png

張嘉遠 Peter Chang

hi Ojase:

i may find out the key point which cause this issue, as the below picture

截圖 2024-05-07 下午5.35.47 copy.png

the red fram indicate the close task , it contain the tree sprint ,the red frame mean this task belong (4/09~4/22), it seem when i close the sprint ,the close task will move to new sprint for unknow reason , so how can i solve this issue?

peter

Ojase Emmanuval

HI Peter,

Go to your board settings--> Columns and make sure the last colum is mapped to DONE / Closed status.

Thanks,
Ojase

Ojase Emmanuval

@張嘉遠 Peter Chang The answer that i have posted is relevant for jira cloud. Are you using cloud or on prem version of JIRA?

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