How do I automate closing an issue based on linked child tasks being closed?

Amy Sliwinski

Hello!

On my team, we organize our work using Story issue types and then create Task issue types as Sub-tasks, since our client has not enabled Sub-tasks in our Jira project.

 

I am trying to create an Automated Rule that closes the parent Story issue when all linked child Task issues have a status of "Closed." 

 

I have attempted to set up the Automation, but when I test and look at the Audit logs, the rule is picking up Task tickets that are closed - but not resulting in any action. What am I doing wrong in my rule?

Kalyan Sattaluri_iinm1n

Hello @Amy Sliwinski 

I am confused by what you have said:

"we organize our work using Story issue types and then create Task issue types as Sub-tasks, since our client has not enabled Sub-tasks in our Jira project."

How are you creating Task issue types as sub-tasks. As in, how do you do this assignment? Can you share..

But at a high level, Jira automation will not recognize this set up, unfortunately. 

That is, when you branch on "Parent", it will not know who is the parent because Task issue type cannot be children of stories.