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AMA - The new way to resolve incidents faster in Jira Service Management

Shaun Pinney

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👋 Hello Atlassian community!

Watch our incident AMA on-demand!

https://www.youtube.com/watch?v=vUF8yrPW-84

Shaun here from the Jira Service Management product marketing team. I’m inviting you all to ask us anything about incident management in Jira Service Management. We’ll answer your questions LIVE at 11 am PST / 2 pm EST on May 16th.

We recently announced the launch of a streamlined incident UI in Jira Service Management Cloud. All operations work (alerting, on-call, incident response, etc) can now be completed inside the JSM UI so teams can promptly address, investigate, and resolve alerts and incidents more efficiently.