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JIRA cloud - How to make 'team' field required ?

Harshal Rathee_lrmsnz

Hi,

Currently in JIRA cloud this field ' team' is not mandatory/required and not filling it leads to loosing the track of the issue type as we have different teams and their backlog is filtered based on the field 'Team'.

Is there a way to make it required ? As a workaround i thought of using automation to send the reminders to the reporter to fill out this field. But in automation also this field does not appear.

Is there a way to handle this issue ?

Thanks

Harshal

Accepted answers

Maciej Dudziak _Forgappify_

I've verified that the Team field is available in the Field Required Validator, which can be added to the Create issue transition. Could you confirm if you're using a company-managed or team-managed project?

All comments

Maciej Dudziak _Forgappify_

Harshal Rathee_lrmsnz

Hello @floatrx thanks for the response. Its a company managed project.

Maciej Dudziak _Forgappify_

Hi @Harshal Rathee

Did you successfully add the validator to the transitions?

Cheers

Harshal Rathee_lrmsnz

I tried but was not able to find the validator to apply to the transitions. Can you please share with me the steps to do that.

Thanks

Julius Stang

I am trying to find a workaround that does not involve transitions. One idea I had was to create a custom field set to required, called "Assign to team". Then I would add a project automation on issue creation to set the "Team" field value to the same as the value selected for "Assign to team". Currently I am setting this up, so I have not confirmed this works, but wouldn't this be a logical workaround?

@Sal I think you could use the same logic with automation for other actions as well, such as moving issues?

Julius Stang

Also, depending on the structure of your organization and projects, you can also set up an automation rule to directly assign a specific team to an issue on creation, edit or move, based on the project location of the issue. What I have done for my organization right now is to automatically set the Team field (based on Team ID) to match the project the issue is created in. By doing this, I know this field will always be automatically filled out for new issues.

The next steps I am then going to create are some rules to update this value based on moving the issues or editing the issues.

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