Multiple Lookup Issues Same Jira Rule

Question

Hello all, I am trying to build a rule, which I have multiple lookup issues and I need to send the result of these lookup issues in a Slack Message. So, I am using variables to store the result of the Lookupissues, but, it is not working. I am not sure what is missing. See below the rule: Also, I am not sure if the text I am adding on the Slack Message is correct, I am trying to write the Jira Hyperlink. Hello Team, see below the pending tickets: Pending Tickets: {% for issue in pendingissues %} • <{{issue.url}}|{{issue.key}}> {% endfor %} Missing Requester {% for issue in missingrequester %} • <{{issue.url}}|{{issue.key}}> {% endfor %}

Andre Menezes · Answer

Hey @Jack Brickey thanks for responding. So, the rule was triggered, but, the message sent in Slack was empty, without the tickets and with the If statement and codes I added, see below: Hello Team, see below the pending tickets: Pending Tickets: {% for issue in pendingissues %} • <|> {% endfor %}Missing Requester {% for issue in missingrequester %} • <|> {% endfor %} So, my guess is that the lookupissues action may be working, but, the error is on the Slack Message, see the logs - the error is, Error rendering smart-values when executing this rule:

Jack Brickey · Answer

Hi @Andre Menezes ,

* what do you observe? 
* what does the audit show?
* Can you add a log action to capture the variables for troubleshooting purposes?
* Can we simplify to a single variable until you get it working? Just to simplify things.