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jira, jira work management, jira service management

shamil707

Whats the difference between below

jira, jira work management, jira service management whats the difference?

Accepted answers

Dave Rosenlund (Trundl)

Hi, @shamil707. As it turns out, Atlassian just announced some big changes in this area at Team’24 in Las Vegas. Simplified:

OLD

Jira Work Management = Jira for business teams
Jira Software = Jira for software teams
Jira Service Management = Jira for support teams (internal or customer facing)

NEW

Jira = Jira for business and software teams
Jira Service Management = no change

You can read more about the announcement if you’d like in a summary from Adaptavist, an Atlassian Solution Partner. I’m citing this summary only because it ranks first in a Google search 😉

Atlassian’s homepage also has a link to a video of the announcement.

Hopefully this answers you question,

-dave

All comments

Dave Rosenlund (Trundl)

Hi, @shamil707. As it turns out, Atlassian just announced some big changes in this area at Team’24 in Las Vegas. Simplified:

OLD

Jira Work Management = Jira for business teams
Jira Software = Jira for software teams
Jira Service Management = Jira for support teams (internal or customer facing)

NEW

Jira = Jira for business and software teams
Jira Service Management = no change

You can read more about the announcement if you’d like in a summary from Adaptavist, an Atlassian Solution Partner. I’m citing this summary only because it ranks first in a Google search 😉