Error while linking goals to Jira Epic

Question

Hi there,

I'm new to Atlas and is trying to understand how it works.

I see 'Link Goals' menu option enabled when I turn on Atlassian Home.

When I click on the 'Link Goals' action in Jira Epic, I get the following error displayed:

"Something went wrong. Please try again later"

Appreciate any insights to fix this issue and link the Jira Epics and Atlas.

I do not know how to get into Atlas screen/app, if there is one.

Thanks

RR

Sergius Janik · Answer

Having same issue

I have the atlassian home app installed and enabled goals for Jira. I can add the goals to Epics and then they appear but I cannot paste an epic URL into the goal field due to the error message telling me it is not a Jira link...Please fix!

Maryam Sanatkaran · Answer

I have the same problem. I have linked Epics to goals and they continue to disappear when you refresh.

Also, when I open an epic to link to a goal, there is no option. Simply has a link to Goals page.

Please assist.

Marcos Widung · Answer

Jira support solved the issue for me with the following tip:

You may need to opt your site into "platform experiences" (early access) in settings to make it work. This solved it for me.