Do i need to pay for portal only customer on Jira service Desk

Question

Is there any pricing required for customers using Jira Service Desk?

Dan Breyen · Accepted Answer

Hi @Dinonath Khan welcome to the community!  Customers do not pay for JSM.  Pricing for JSM is determined by the number of people you have interacting with customers (agents).

Here's a link with pricing information: JSM pricing

And a link that describes the roles: JSM User Roles

Hope that helps.