Hello Everyone.
I have a service desk that looks like this:

How can I make this look a bit nicer? I know how to change the title (e.g. 'Incident Requests' to 'Click here to raise an incident', but how can I then change the other text so that I have something like this?
Incident Requests
Need a to raise an incident? Click here to start - instead of 'Incidents'.
Many thanks.