Hide certain options in selector field options in portal

Question

Hi Community

In a selector field, it is necessary to show only certain options in the portal, but for the agent to have all the options available.

It's possible?

Mohamed EM · Answer

Hi @Laurie Sciutti

It is possible that it can be done with SR's behavior.

Is there any example?

(only certain options in the portal customer)

Laurie Sciutti · Answer

Hello @Mohamed EM ~ maybe this will help?

Chris C__0601um · Answer

Best I have seen, those fields can't work like that.