Adding grouping values without messing up historical stats

Karin Kennergren

Hi community!

We have a custom field with options representing different cost centers for our clients, but we need to group them by company. For instance, 'Company A UK1' and 'Company A Sweden' should both be under 'Company A.' How can we achieve this without losing history/values, considering the field wasn't originally set up as cascading?


Any tips on tackling this issue?

Victor Law - Ricksoft

Hi @Karin Kennergren

As long as the custom field is not deleted, the values and history will remain in the Jira Cloud environment.

You may archive the values no longer used to prevent the user from selecting them. Achieving a field value will NOT remove the history, and the Jira issue will remain searchable.

Alternatively, you may consider bulk updating the new Cascading field based on the value in the existing custom field.

Thank you.