Make MS Teams Notifications more informative

Question

Hi yall, I've set up the channel notifications in MS Teams with the Jira Cloud app. Everythings working as expected, smooth sailing and all.

But those notifications are a bit minimalist (see attached pic), is there a native way to enrich them with more information? Especially, seeing the tickets' priority and description at a glance without having to open the ticket or click the edit button?

I already know about Automations (and other albeit paid options) and likely will resort to that, but I would like to know if there is a way to enrich these native notifications, since they are so easy to use.

Thank you!

Summer Hogan_q8imea · Answer

I really wish they had the preview of issue like they do in Jira. That would be an awesome feature!

Summer Hogan_q8imea · Answer

Hi @Nicolas Kuhn! Welcome to the community!

Looks like from the information in this article, you can use smart values to make the notifications more informative. Take a look and see if this helps. https://confluence.atlassian.com/automation073/integrate-microsoft-teams-1093013407.html#:~:text=Enter%20Automation%20for%20Jira%20as,Send%20Microsoft%20Teams%20Notification%20action